Starfish Retention Solutions


Welcome to Starfish!

What is Starfish?

It’s about your success at Helena College – You’re not in this alone.

Starfish is used by the staff and faculty at Helena College to help coordinate their efforts to provide you support when you need it. By making it easy for your instructors and advisors to touch base and learn how you are doing, Starfish enables them to offer you help when you show signs that you might need it.


Designed for You

The system is designed for you.  Starfish provides direct access to the people and services available to help you.

Worried about your performance in one of your classes? Use Starfish to schedule time with a tutor specializing in that area or with the instructor during their office hour.

Financial Aid questions or concerns?  Use Starfish to make an appointment with a member of the Financial Aid team.

Need assistance with test anxiety? Relationship issues? Family or school stress? Veteran re-entry issues? The grief process? These are just some of the areas covered by our free counseling services.

When you want to talk to someone, you can easily use Starfish to schedule an appointment at a time that works for you.



Connect

Be sure to setup your profile by clicking the My Profile link at the top of the Starfish page and save your changes.


Make an Appointment with an Instructor

In the Courses I’m Taking channel, click the Make Appointment link for any course to view your instructor’s calendar.  All available office hours will be in bold.  Available meeting times will have a Sign Up link.  Click this link to make an appointment for that time.  Complete the form and click the Save button.  You’ll get an email confirmation of the appointment.


Make an Appointment with Anyone in My Success Network

To make an appointment with an advisor, counselor, past instructors, or any other person on campus with whom you can make appointments:

The My Success Network channel will display a list of people on campus with whom you can make appointments, if they have an online calendar.  Click the hyperlink of the person’s name to view their calendar and view available meeting times.  Click the Sign Up link to make an appointment for that time.  Complete the form and click the Save button.  You’ll get an email confirmation of the appointment.


The Campus Success Network

Certain counselors and advisors may be listed in your personal My Success Network channel, but others can be found in the broader Success Network.  If you click Success Network at the top of any page, you can search for a service center or scroll through the list of services to make an appointment with a staff member in the service area you need.

The staff and faculty at Helena College take your success seriously. They know that sometimes obstacles are bound to appear, and they want to be part of helping you find the solution so that you can stay focused on accomplishing your goals.

Starfish Student Guide